By your side
For a smooth start, to keep you running and as your partner for success, we are by your side throughout the lifetime of your Elekta solution so that you can continue to provide the best care for your patients.
by your side for
A smooth start
Your Elekta journey starts from the very moment you decide to grow your practice. Our teams of experts guide you through the complexities of designing your clinic, providing the right knowledge and are by your side all the way to first patient treatment.
by your side to
Keep you running
Avoid unplanned downtime, access on-demand training as and when it suits you or boost the capability and confidence of clinical teams through hands-on collaboration with industry experts. Our dedicated Elekta Care teams are here to help you continuously improve, stay on schedule and solve everyday problems in your clinic.
by your side as your
Partner for success
We are a partner, not just a vendor. We’re here to help you stay current clinically and technologically, to meet evolving patient needs. We support you at every stage, helping you grow your business and working alongside you to transfer knowledge and solve real-world problems.
by your side
Anytime, anywhere
Elekta Care Community ensures we’re always by your side–online–only a click away. Stay connected with peers and experts across the world, find resources you may need, and manage support cases with secure access 24/7.
Elekta Care Community
Elekta Care Community is our online self-service center and community platform providing access to personalized content relating to your Elekta solutions, learning resources and more. It’s secure, easy to navigate and accessible from any device.
Explore our range of how-to video'sAccess
Elekta Care Community is your one-stop-shop for all information relating to your Elekta solution. You can access technical documentation, software patches, and product information with ease from anywhere at any time.
Manage
Log and manage support cases, acknowledge field change orders or interact directly with Elekta Care specialists when it’s convenient for you.
Learn
Discover our extensive education and training offering and register for courses directly in myLearning. You can also view video tutorials and attend fully online training courses at your convenience.
by your side to
Meet your needs
Our Elekta Care Service Agreements are available in three different tiers to meet your specific needs and provide transparency in lifecycle planning and costs.
Elekta Care service agreements to meet your needs
Whether you want total control over lifecycle costs, guaranteed uptime, or increased patient throughput, we have a service level to meet your needs.
Platinum
Ultimate protection
Highest uptime guarantee and complete peace of mind with no unexpected costs coming your way.
Gold
Comprehensive assurance
Full break-fix cover, uptime guarantee and transparent lifecycle costs.
Silver
Preventative maintenance
Regular preventative maintenance to keep an eye on your system and flag any issues.
See the evidence
Find out more about how Elekta Care works in practice.
Videos
View allValentina Vanoni and her experience with Elekta Care Support Service
Nabil Zahra talks about how real-time data monitoring and how remote access reduces clinical disruption
Lee O'Donnell shares how Elekta Care helps his team deliver quality patient care
Dr. Stefanie Corradini highlights the enduring partnership with Elekta
How Thomas Jefferson University's Comprehensive Cancer Center benefits from Elekta Care 360
Articles
View allExplore our service offering